HP Pavilion dv9000 Entertainment Laptop Announced

The HP Pavilion dv9000 is an new AMD Turion powered dual-core 17.0″ high-definition widescreen laptop featuring optional Ultra BrightView dual-lamp technology. The HP Pavilion dv9000 offering will replace the dv8000z. The dv9000 adopts the new HP Imprint finish and wave pattern design. The color is a high-gloss piano black on the outside with polished silver on the inside. HP’s new resin finish is more durable than standard options.

HP dv6000 and HP dv9000 Notebooks Announced

I think its a great laptop very pritty. Just got it. Its fast…. But if you play a game on it forget it. Right now im looking to upgrade the video card if possible. Im gonna stick another gig of ram in it. Then it will be upto my standards. So if any out there knows if the video card can be upgraded. I would greatful for any information on tthat upgrade, before I start ripping apart the computer.

I have this laptop and it’s a great laptop. the only problem i am having with it is it’s getting extremely hot and when i take out the charger cord while using the computer, the screen gets darker. i have my computer resting on little cube blocks so that the air can vent out but the keyboard still gets really hot! maybe it’s just my computer but I dont know what is wrong.

This series is notorious for overheating. I bought a lap fan for $19.99 and that seems to help with the problem a bit.

You can always adjust your brightness if you don’t like your computer being dimmed when it is unplugged. Just don’t expect it to last as long.

Yea, i just sent mine in to be repaired. Apparently, the constant over-heating from the CPU and video caused the left screen joint to snap. SO FUN.

Yeah I was also wondering if I could upgrade the Graphics Card… NVidia 6150 hasn’t really been cutting it for the past two years :p

I have this laptop… To answer some people’s questions: no, you can not replace the graphics card. It is a piece of sh*t, but i have actually contacted both hp and nvidia, getting the same response – it can not be replaced…
Mine also gets incredibly hot, even if it well ventilated. I’m afraid the heat will fry some of the hardware. Other than that, it is a great laptop and i’m loving the 17” monitor :P

I too have a dv9000. I noticed that it ran hot but as the fan would come on from time to time, figured everything was as it should be. 2 weeks ago the screen split at the left hinge. hinge replaced under warranty but when i got it back from HP the fan will not turn off, battery life is greatly reduced and the air coming out of the vents is way cooler than before. I checked the bios and sure enough there is a new version with no “fan settings”. hp must have changed it during service

Bought one of these today – dunno whether it’s any good but seemed decent for what I paid for it. Anyway, was wondering where the heck the menu is… I need to raise the brightness but can’t find where to do it!

Change screen brightness with fn-F7 and fn-F8 or click the systray power icon and choose ‘more power options’.

I have this laptop as well. I believe ming overheated, because now when I turn it on the fan does not start and it doesn’t sound like the harddrive even tries to start. The blue lights come on and the DVD players spins, but that is all that happens. I can’t get the recovery disk to load or any of the USB ports to work. Any suggestions?

I have this laptop, it gets a little hot but I have been using it in a daily basis for internet, tv and
dvds for over 12 hours a day, I bought an Ixoft
pad to cool the bottom.

So far I had to send it to service once, but it
was not due to overheating but because
the laptop mainboard was defective.

HP has been very nice so far, I also have owned in my life 5 hp printers, 2 scanners, and they all have served me well.

I have this laptop and after 1 1/2 years I’m having problems booting. The computer starts to boot, then restarts over and over, or just appears to boot with nothing on the screen. This happens whether I try to boot to a bootable CD or to the hard drive. I’ve upgraded the bios, reformatted and reinstalled Windows XP, alternately took out each memory stick, and upgraded all the drivers, all with no help. I think the motherboard or the built-in video card must be damaged. Definitely seems like a hardware problem at this point. Guess my next notebook will be a Dell.

I’ve had this laptop for over a year now and the left hinge snapped while I was in college and when I brought it back to staples where I got it they gave lea hard time saying that I did it to it and all that good stuff but I’m glad (well not glad) to see that I’m not the only one with the problem. The video card on this though is a piece of crap you can barely play any games at all.

My Dv9000 has done exactly the same .. like hundreds of others I read! .. HP have not got my serial number listed as one eligible for repair. There is an inherent fault with thousands of NVIDIA graphics boards but they are trying to bluster their way out to avoid the massive costs. HP customer service just say there’s nothing they can do unless the s/n is listed as eligible. Have you fixed yours yet – if so where and how much?

Good evening ..

I have a problem with HP dv 9000
my hard drive is not working,…. i reinstall that.. but i lose my product key… that’s not clear in my system.. but i have the product service tag and serial no every thing.. anyway i can get my orginal product key… what i will do now….. how can i find that product key…… please help me….

Hi.
I have started looking around the net to asses my problem with my 18 month old dv9000 pavilion.
First of all, the ali frame at the bottom left of the screen has broken, which inturn broke the internal plastic off the trim. So it will not open and close now.
But now I have a new problem. Most of the time, it won’t boot up correctly. If I plug an exernal monitor in, it does show that it is bootong but there is all sorts of coloured lines and distortions on that monitor yet nothing other than back light on the main screen.
If I simply touch the quick time touch button on the front, it usually came up with the full quick time software.
Not sure what I have done, but several times it has actually booted up and the screen is perfect as is the software, checked for all viruses. I thought it was all fine, but it’s gone again.
Any ideas as this is really confusing.
And is there a UK repaired of this laptop, out of warrenty that can be trusted, is knowlegable and would have all the parts available??
thanks all….

Hi,
I’ve just encountered the same problem as you (Brian) and the bottom left frame is broken and I can’t move my screen either. Whenever I try to rent a movie on iTunes and try to watch it after keeping my computer on for a while, it always lags and overheats. This computer has given me so many problems and I have no idea what to do about it.

hi all,
i have encountered the same problem with the left hinge and frame parts breaking on the screen.. and my local shops say they cannot seem to find the parts for it, any suggestions?? and how will i find out if hp will cover the cost of fixing it?

I just got my HP dv9000 back for HP. It overheated to the point it messed up the motherboard and started not booting on the first attempt and various graphic issues after a few hours of use.
I contacted HP and they fixed it without hassle. They paid for overnight shipping both ways. I still invested in a cooling pad from Antec; dont want to take any chances.

Hey, Got an HP Pavillion Dv 9700 Laptop, Seems Great, except the Video Card will not Run World Of Warcraft Well at all, I have tried many things not sure if i should return it and get a diffrent laptop or if i should try dedicating more memory to it…If you have an solutions please let me know. Seems liek a great machine so far besideds the lack of preformance over the graphics card.

Beware this junk HP dv9000! My dv9700 is 9 months old and has been warranty repaired twice. Just received it back from warranty service a day ago and notebook is having exact same problem it was supposedly repaired for. Now I call HP case management and case Manager (Michael 1-877-917-4380 ext 08) will not return my calls. Other case managers say they cannot help me! So I am stuck with dead HP dv9700 under warranty. How can they get away with stealing people’s money like this?

Regarding my post immediately above:
After printing the ‘maintenance and service guide’ from HP’s website, and attempting to remove the heat sink, I now have to say that I highly do not recommend this. It almost became a nightmare. I managed to only break the USB connector, (front right). Don’t care.
However, the new 12 cell battery is awesome. I should have had this from the beginning. (Helps with the cooling) And the 2 Gb RAM sped things up. My index went from 4.5 to 5.9.
Interestingly, my fan wasn’t clogged, and there was no heatsink compound residue to be found anywhere, which I now believe was the reason why my laptop would burn up as though it was about to go up in flames!

I have had this laptop for about 15 months now and ive had no problems atall with mine and all this overheatin s**t which ive been hearing they r great laptops and i have upgraded my video card to a 128mb and it is great!!! 5/5

HPDV9000 My wired internet connection stopped working within a couple of days of the end of the 12 month warranty
HP Helpdesk no help at all and after googling I strongly suspect it is an inherent fault they are well aware of
Took it in to a repair shop was told it needed a new motherboard or a new wireless card if I just use a wireless connection
In common with many others the laptop runs excessively hot it has turned itself off on a few occasions to stop itself frying it’s circuits
I previously had Dell laptops for 10 years and never had a problem
I will never again buy a single product from this rubbish company

I’ve had this laptop for about 2 years now.
Only problem i have with it is that i can’t change the graphics card! Its a real pain in the ass! Over heating yeah… but i just put some blocks under it and get some airflow going and no more over heating.
I now have 4G of ram and twoo 500G internals now, so i’m pretty set.

I have had my DV9700 laptop for about 10-11 months now and love it, but in the last few months ive noticed it started to switch off due to overheating. At first it was when i had it on my lap or bed, so i naturally thought it was my fault, but now its doing it on hard surfaces too. It started shutting down at first when i was on the internet, but in the last few days ive been using my laptop for games and i cant play for more than 30mins!!!
It cant handle more than an hour or so of microsoft word/internet either. Its getting ridiculous and first thing tomorrow im getting on to HP to sort this for me. My warranty expires in around a month and i WILL NOT be happy if im stuck with a useless laptop. I knew i should have got a dell…

This laptop is the worst waste of money just go and buy a gateway fx series its works great all around. My time at college has brought me to learn the only thing this laptop runs great is vista and photoshop cs3 and 4 other than that games is a no go except for say WoW or CS:S and very very low settings on left 4 dead and killing floor. but older games work great on it like from 2002 and down

I got one of these. My left hinge broke and its pissing me off! i have to use my laptop bag to keep it propped up. Also a few months back my powercord broke, and i had to get a new one (good thing i got extended warranty) I probably should have gotten a Vaio, but i guess im kinda happy with it. If i get my hinge fixed it’l help, and ill be able to tolerate it. Ah well.

I’ve had the dv9000 for almost two years. I can deal with the short battery life, but the overheating and now the dreaded broken left hinge makes me want to toss it int the trash. HP sucks to deal with, if you are not on the warranty list cut your losses and start over!

I dont know how to make videos with my hp pavilion dv9000 can somebody help me

has any one gotten more than 2GB of RAM to work in a DV9420? (it only came with 2GB and i’ve heard a couple times that i should not try to upgrade to 4GB….) it’s an “entertainment” laptop and being restricted to only 2GB with no upgrade option doesn’t make any sense at all…..

First the wifi card broke, and then the left hinge. Apparently I’m not the only one who has to put the overheating thing on a wire screen prop, as it is HOT.The camera is fickle, and I’m worried I may have to drop another thousand on a new laptop. Wish HP would recall this thing before an accident happens!

I’ve had my dv9925nr for about a year now, i’d say its a pretty decent laptop once you turn off indexing on Vista. I haven’t had anything break yet, but the laptop does run pretty hot, which ive fixed with a cooling pad. Looking at my friends’ laptops id have to say it’s pretty decent maybe not fastest or runs the coolest but it works all around.

HP Pavilion DV9000 has 2 recalls on it. One for overheating, and one for the screen problems. I have sent in my computer twice, out of warranty, to fix both problems, they fixed it, but it still overheats, and after the second, monitor recall service, they broke my fan, so it overheats again…

Ok I have the same Laptop DV9700 and have always thought the base gets extremley hot, but until I came on here randomly to read some of the reviews, did not realise how much of a problem it had become. I too raise the base to accomodate this and refrain now from taking it up to bed to watch a movie as its just plain uncomfortable with the heat and to be fair was probably not designed for that purpose in the first place, same thought as others thinking it was something I was doing myself. I have had the laptop for around 10 months now and the minor complaints I have are the overheating, altho hasnt shut down as yet, the graphics card is no good for gaming at all and they should make this clear before purchasing it as the word Entertainment is damn misleading tbh, the fact that booting the system from the start is now so slow I wonder what the hell it is loading now but thinking this is not a PC issue more a software issue with my service provider as I had the same problem with My desk top PC which is a dell and is now completely caput but thats another issue. Overall SO FAR! i am generally pleased with the 9700 display and functions are excellent the only downside with the graphics as we all have said is you cant upgrade it. My big worry is that the warranty runs out in a couple of months aand am now fearful that the blasted thing will start playing up, which I find ridiculous to even have to worry about in this day and age and maybe the whole thing is linked to the economy and keeping things going for longer periods of time is just not enough for the economy to run so most items are now caput after a couple of years to get you to buy the next model either that or you are stung with massive repair costs its all a conspiracy I tell ya!!! thanks to all who commented , thankfully we have the internet for this purpose.

Ok so i recently got the DV 9700 and it over heats and the internet disconnects randomly so i have to restart the computer to make the internet work. Does anybody know what may be the cause of my internet

What is the best cooling pad for my Pavilion dv9000 ? Thanks for help.

More tips and observations for anyone interested:

I think the dv9000 is a decent laptop and has been well worth the price I paid for it on eBay. After 2 years of being shoved in/out of my backpack, the hinges are still tight and everything runs smoothly, other than running hot. In all, the laptop seems to have held its value much better than my previous notebooks. That said, there are still some major design flaws in this laptop.

My biggest complaint is the 2Gb cap on ram. Since 2Gb of ram isn’t enough to run 64-bit Vista effectively, HP shipped 32-bit Vista with the 64-bit dv9000s. I’m not positive about this, but I think running 32-bit Vista means that at most, you’re only using half the capability of your processors. I think this mismatch between ram capacity and processor capability is a good example of terrible business practice.

My other complaint is the inaccessibility of the fan; you have to completely tear down the entire laptop to get to it, and hope you don’t break the plastic tabs that hold the cover on.

Another design flaw in my opinion is the restricted airflow into the fan duct. I think the back feet are too short; it helps if you raise the back of your laptop off the desk a little and make sure the flow out of the fan isn’t hitting a wall or something to reflect the flow back into the fan. Also, as others have noted, avoid setting your laptop on carpet or bedding; in addition to blocking air flow, you’ll collect more dust.

Get a CPU monitor freeware program and keep an eye on your processor temperatures. I use Core Temp. My laptop idles at 55C and has cranked up to 85C(!!). If you’re still using Vista, keep the battery status icon in your system tray and switch between power plans. I keep it on a minimum power plan for 90% of the time; this cuts the processor voltages and speeds in half, which won’t be noticeable for general web browsing but will make a 20C temperature difference. When I’m doing major processing I switch to a high performance power plan, and switch back to minimum power if the temp gets up to 75C-ish. You can use a balanced power plan to automatically switch the CPU voltage depending on load. There are freeware power management programs available for XP also.

I guess the laptop was somewhat high performance for its time, and you always get heat issues with higher performance. Despite having to accommodate these issues, I still dig it.

I got this dv9000z almost 3 years already and I got 2 repairs. The motherboard was replaced due to overheating. Now, I got the same problem again although I bought a cooling fan. I don’t want to buy HP product again. The same happened to my HP camera. It lasted only 6 months.

The Dv9000 has faulty video card Nvidia hp will tell you this and then they will tell you, you bought a bad laptop! dv9000 great overheaters last about 2yrs. Stear clear of the dv9000 with nvidia chipset, Hope this saves someone!

I have the 9572EA model, and untill it stopped working it was a good laptop, however the heat issue caused mine to pack up after only 14 months, it was rarely used and now requires a new motherboard. Having spent 3 months waiting for hp to contact me, they finally phoned me and told me that they had reieved many complaints of this nature, but due to it being out of warranty were not prepared to do anything. I would advise everyone to stay clear of HP. I now face a £300 bill for a new motherboard and many hours stripping down and rebuilding.

can i change my graphics card in a hp pavilion dv9000

Unfortunately this series (dv9000) has known and serious overheating issues. So does virtually ANY laptop that used certain series Nvidia GPU’s. certain of their graphics cards have been issues with Dells and even Macs. If you want, you can follow the trail in several forums online, most notably, hplies.com. If you have experienced any of the breakdowns caused by/with overheating, you are probably too late to avoid a first repair, which may include a new motherboard. If you are out of warranty, you have to fight tooth and nail with HP, or fork over the $300.00 – $400.00 to replace. if not, then you can solve the problem most effectively by usning a cooling pad. Remember, ALL laptops get warm/hot, and even moreso if you are a power user or gamer. Under enough stress and heat, ALL will develop heat related issues, even if it is only a temporary shutdown. Other issues include wireless and other functions cutting off or down, startup issues and a host of other problems already listed here. My own dv ran at 80 degrees C, and according to whom you talk to, that can be good or bad. don’t be fooled by the CPU temps, which run much lower, the one has nothing to do with the other. Some folks have suggested that those dv’s with AMD processors have this issue more than Intel, but I cannot quantify that. The cooling fans in a lot of laptops comes on at about 80-85 degrees C, and the BIOS fixes for the dv’s is to run the fans more constantly. Keeps the machine cooler but doesn’t fix the problem. Lives longer and that, other than costly repairs are about as much as can be expected. The heat of the graphics card causes internal overheating, melting solder inside, and the results are all of the problems listed in this forum. No particular order, wireless could go out first, startup first, who knows? If you have NOT had serious symptoms, then a cooler may help prolong the unit’s life, no computer lives forever without repain and upkeep. After research, I felt I could live with temps in the 75-80 degrees C, but I figured I had nothing to lose – so I tried a decent cooling hub and now even under loads (I’m not a gamer) I am running temps in the 60’s.!! If I can’t change the design, can’t just go and replace the darned thing, at least this will help it live longer. My model is a dv9000t, Intel 1.8 Core 2 Duo, Nvidia 7600GoForce, Vista Home Premium, 2 gigs of memory and it has a build date of 2007. No known issues thusfar and I am hoping since the cooling hub now keeps me in the 60’s, I will get my money’s worth until I am ready for a new machine.

Something else worth noting: for those of you who don’t use or position the laptop in the fashion it was designed to work best in, on a flat solid surface (hard table), not over cloth, sheets, or in bed can expect overheating even sooner, you have your foot all the ways on the gas pedal!! If you use your laptop actually on your lap (asking for burns from ANY laptop) you will definitely feel heat and you are restricting airflow. It may not seem like much, but the machine was designed to work in a certain way. You wouldn’t drive a car off a pier and expect it to work, would you? To spend 30 dollars on a cooler on an up to $2000.00 or more machine is a wise, prudent and least expensive method to keep it alive and well. I am very unhappy about the way HP and nVIDIA handled this and other recall issues, but I, and we can only do what we can at this point to keep the units working and not lay out a ton of money for repairs. Hope this helps at least one person, I know I was pulling my hair our with the research and fixes, but htis one works. Better I adjust to how I use the machine and get its’ worth than to scrap it, or sell it for parts on e-bay.

well ive noticed tht this laptop is nice as well but the video card is the problem, i wonder how could be an entertainment pc with 128 mb video card it should be real and better otherwise theres nothing else except the video card.

This my 4th attempt after rechecking my email site to post this comment.
I am now looking for an attorney for a class action suit. I am as are the many others experiencing overheating on my HP Pailivion Entertainment Laptop after 6 months or less because I have not used my new laptop on as often as the many of uses above.

I am not sure exactly when the overheating started but my service requests have been many.
I have sent my laptop in for service twice into HP and both times the only thing they did was replace my battery and reboot it then refused to help me untill I purchase a service warrenty of $100 that only will trouble shoot any problems. With all these complaints a trouble shooting does not seem likely to be able to resolve this because the have been able to help anyone else on the overheating issues. Am I right?
Do you know of a good and experienced consumer lawer who will accept a class action lawsuit on an contingence suit.

I had a dv9000 for about 2,5 years and always had overheating issues but i only used it for net for about 3-4 hours a day, so it wasn’t long enough hot to failure.One day i was downloading and left it about 9 hours open (never did that before)and left home.i’m coming back and i see a half-dead laptop with a dark-grey screen and nothing to respond to.I sent it to hp and they told me that graphics card died so a new motherboard was needed.(400euro).
from the beggining laptop shows that was trying too hard for nothing, and i was sure that it will not last long.so did it.i’m not saying hp didn’t make good products, neither that other company’s laptops doesn’t brake down.I’m saying that the biggest laptop manufacturer should recall a laptop series that was clearly born with overheating virus or at least give a warranty extension.now i bought a vaio twice as pricy and i am more than happy,with it and runs so quiet and cool.i guess what you give is what you get.HP? never ever again…

I’ve had my loptop hp pavillion model # dv9925nr overheats like crazy hewlet packard said they will not do anything about it peple lets put our complaints together and stop this millionaire companies to keep stilling decent peoples money and make them be responsible for their problems.
my number in the us is 650 740-5416

These laptops are complete crap. I had mine for two years and in that two year period I went through:
-5 power supplies (kept breaking at the insertion point)
-1 hinge replacement
-1 hard drive fail
-Video card broke and now it only operates in safe mode (with red lines and distortion behind it)

My laptop was under warranty for two years, but it expired 6 months before it was supposed to. When I sent my laptop in for the hard drive/hinge repair, HP sent me back a TRIAL version of Vista- not the one that was initially installed on my machine. They then proceeded to charge me 15$ for the correct install discs.

HP has TERRIBLE customer service. Never buy anything from them.

It is WRONG that we let them steal our money like this. This many people with the exact same problems- if we all contacted the Better Business Bureau, then we might have something, but with everyone just saying “Oh well, won’t buy that again” the problem just continues. I want my money back, and I’m appalled that more of you don’t as well.
This is pure thievery.

Hello,

I bought the HP Pavilion Entertaiment DV9000 laptop today on eBay. The seller said it works perfectly so I shall post feedback here once I have received it and had a play with it.

I purchased it before coming on this site and reading the comments. I am hoping mine does not overheat, although I purchased a 3 in 1 cooling fan (external) on eBay at the same time, so this should help. It was only £4.99 and it looks like it’ll do the job!.

Will be back in two days to provide an update :o)

Just received the new laptop…

Doesn’t overheat, and so far only a few minor problems. These include…

1. Constant buzzing noise near the fan (sometimes)
2. Graphics Card – is really bad, so need a new one
3. Scrollbar on touchpad isn’t working
4. No options anywhere to reduce the brightness
5. Hinges can easily break

Apart from that, the laptop is perfect.

I have one of these Machines and all was fine till : 2 months before the warrenty run out,.

then first the wireless card broke. Took ho 2 weeks to repace and retune machine from thier service center.

2 days before the warrenty run out the Video card went poof!

Another 3 weeks later and sevral calls to the HP service center wondering where the hell my machine is it turns up badly scratched.. poorly repaired adn the worng version of OS installed!

hmm several calls later and a few law court threats its on it way back to the service center…

1 month later! its back.. looking some what nicer.. plastics replaced…but wtf .. still a bad video card!

Do not buy from HP. these machines are total crap! The hp service centers do not care about thier service at all, they Lie. cheat and ripe you off.
as for the machine warrenties… they are a PIECE of shit! half the time they cant find your model , S/n. P/n of warrenty info.

Be warned!

I have had the DV9700t CTO for over 2 years and the only problem that I have had with it is that I have had to replace one of my Hard Drives. It stoped working but thats the only problem I have had. My warrenty has passed so I am hoping nothing goes wrong. I also upgraded the RAM from 2GB to 4GB.

Hello, just wanted to leave my two cents about this laptop.

Bought this laptop new back in 2007 before I started college. It wasn’t the best computer at the time, but it did what I wanted it to do. I have a desktop for gaming so the GPU didn’t really concern me at all.

Issues so far:

Broken left hinge
Unexpected wireless card failure
Numeric keypad confusion
Heating issues

Of those issues, I have replaced the left and right hinges myself at a cost of about $10. The wireless card, I cannot explain, it quit working for about 3 months then it started working again; so I am not complaining. The numeric keypad issue is probably the most annoying thing as the dv9000 series has a dedicated numeric keypad; however, when the numlock deactivated then reactivated, not only does the dedicated pad function, but the ‘hidden’ keypad on the main keyboard functions as well. This can be overcome by enabling the numlock with the on screen keyboard (run ‘osk.exe’ from the run menu and enable numlock on your keyboard on the screen). Heat issues have been around since day one so I have gotten used to them.

I am in no way shape or form a representative of HP or any of their affiliates. I am a relatively satisfied customer of HP and just wanted to express my views with this computer. It is nearly 3 years since I got this computer and it is running fine by my standards. I personally have had 2 HP desktops, 2 HP laptops, and 2 HP printers and none of them have experienced anything that I could not fix or repair on my own.

If, however, anyone finds a good solution to the heating issue other than using a cooling pad, please send me an email to quiksilver88 (at) gmail (dot) com. Also, I will extend my expertise in this computer’s physical components to anyone who desires it, feel free to contact me via email.

Regards.